I'm really disappointed that the wiring for this concrete sprayer is three phase and 50 Hz; this wiring arrangement won't work in my country. When I ordered the concrete sprayer, I specified that it must be 220 volts/60 Hz, single phase. My country uses 60Hz electricity, not 50Hz. The source claims that although a 50Hz motor can run, it will eventually overheat and burn out. Regarding the motor, the supplier is giving me a lot of false information. For this Concrete Sprayer, I'm requesting a refund; if they would like it back, they may cover the shipping and other expenses, and I'll mail it back. It's a piece of JUNK in my warehouse right now. Please advise what to do.
サプライヤーからの回答：
Dear,thank you for your feedback. There is no problem with the machine itself, which conforms to 60Hz electricity, but the wrong nameplate is affixed. We are actively communicating with you about the wrong nameplate affixed by the staff when the machine is delivered. We will continue to improve the inspection of each product when it is out of the warehouse,hope to get your reply as soon as possible and wish you happy every day!
17 Oct 2024
by TüVRheinland
00:35
